Contact information

Contact information

Availability 

• We offer amazing customer support 365 days a year through Live Chat, Email, Whatsapp and Phone. If you have any questions before or after your order, let's have a chat here...

• Live Chat : available from 10AM to 6PM Amman Time (GMT+3) from Sat-Thu only.

Contact Methods 

• Email : For inquiries, please email us at info@fashionavenue.com . We aim to respond within 1-2 business days.

• Phone: Reach us at +962-799119117 during business hours for immediate assistance. 

• Live Chat: Only real-time help is available on our website from Saturday to Thursday from 10 a.m. to 6 p.m. Amman Time (GMT+3). 

• Contact Form : Please fill out the form on our website, and we will respond within 24 to 48 hours. Thank you for your patience.

Physical Address 

• For mail or in-person visits, our address is: Albaraka Mall, Ground Floor, Al Swaifyeh. 

Social Media 

• Follow and contact us on our social media platforms: 

• Instagram: https://www.instagram.com/fashionavenuejo/

• Facebook:  https://www.facebook.com/fashionavenuejo/

Feedback and Complaints 

• We welcome your feedback. Please send your comments, suggestions, or complaints to  info@fashionavenue.com

Emergency Contact 

• In case of urgent issues or emergencies, please contact +962-799119117.